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So, how are these messages beneficial? Personalization and effective targeting = conversionsįirstly, people are more likely to engage with a message from a contact they know and trust. This how a Viber Business Message with an SMS fallback option might look like. We can help you run your own rich messaging campaigns in Viber. One of Viber’s advantages lies in its abundance of options – you can send up to 1000 characters, as well as include pictures, voice and video. That being said, let’s take a closer look at three possible use cases of having a Viber Business account: 1. Joining the conversation on Viber is one of the most personal ways of communicating with your audience, which makes it extremely effective. Using Viber for business will help you reach users and customers directly, where they already are, every day – texting on their mobile phones. You might be asking yourself: “Why in the world would I want a Viber profile of my brand? I want to make money, not chat about the weather.” Viber is one of those widely popular messaging apps everybody’s using nowadays, with over a billion unique users worldwide.

How (and why) your business could benefit from Viber